Last updated: [FILL IN]
These terms govern your use of addastore.in and any purchase you make from it. By placing an order you agree to them.
1. Who we are
This store is operated by [FILL IN] (registered business name), GSTIN [FILL IN], with a registered address at:
Flock CoLiving, Plot No. 756, Rani Avanti Bai Road,
Mohyal Colony, Sector 40, Gurugram, Haryana 122003, India
In these terms, "we", "us" and "Adda" refer to that entity.
2. Orders
An order is an offer to buy. We accept it when we dispatch the goods. We may decline or cancel an order — with a full refund — where an item is out of stock, where a price or description was published in error, or where we suspect fraudulent or abusive use.
3. Pricing
All prices are in Indian Rupees and include applicable taxes unless stated otherwise. Shipping is calculated at checkout. We may change prices at any time, but changes do not affect orders we have already accepted.
4. Payment
We accept [FILL IN] (list: UPI, credit/debit cards, net banking, wallets, COD). Payments are processed by our payment provider; we do not store your card details.
5. Delivery, returns and refunds
Governed by our shipping policy and returns policy, which form part of these terms.
6. Warranty
Products carry a manufacturer warranty of [FILL IN] from the date of delivery, covering manufacturing defects. It does not cover physical damage, water damage, unauthorised repair, or normal wear. Warranty claims: [FILL IN] (state whether claims go through us or the manufacturer, and what the customer needs to provide).
7. Product information
We work to keep descriptions, images and specifications accurate, but we do not warrant that they are error-free. Colours may vary slightly between screens. Where an error materially affects an order, section 2 applies.
8. Acceptable use
Do not use this site to break the law, interfere with its operation, scrape it at scale, or infringe our intellectual property. All content, branding and imagery on this site belongs to us or our licensors.
9. Limitation of liability
To the extent permitted by law, our total liability for any order is limited to the amount you paid for it. Nothing here limits liability that cannot be limited under Indian law, including under the Consumer Protection Act, 2019.
10. Governing law
These terms are governed by the laws of India. Courts at [FILL IN] (city) have exclusive jurisdiction.
11. Grievance redressal
Under the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is:
- Name: [FILL IN]
- Email: [FILL IN]
- Phone: [FILL IN]
We acknowledge complaints within 48 hours and aim to resolve them within one month.
12. Changes
We may update these terms. The version published here at the time you order is the one that applies to your order.