Charges
- Free shipping on orders over ₹999.
- Orders under ₹999: flat ₹[FILL IN] shipping.
- Cash on Delivery is available. COD handling fee: [FILL IN] (enter the amount, or "none").
Dispatch and delivery
- Orders are dispatched within [FILL IN] business days of payment confirmation.
- Metro cities: 2–4 business days after dispatch.
- Rest of India: [FILL IN] business days after dispatch.
- We currently ship within India only.
Note: product pages currently promise "Ships in 2–4 days". Keep the numbers above consistent with that claim, or change both together.
Tracking
You get a tracking link by email and SMS as soon as your order is dispatched. Courier partner: [FILL IN].
Serviceable areas
We deliver to most pin codes across India. A small number of remote pin codes are not serviceable for COD — if yours is one, you will see it at checkout. [FILL IN] (add any region-specific restrictions).
Delays
Festive periods, weather, and regional disruptions can add a few days. If your order has not moved for more than [FILL IN] days, contact us and we will chase the courier.
Failed delivery
Couriers attempt delivery [FILL IN] times. If all attempts fail and the parcel returns to us, we will contact you to re-ship (re-shipping charges: [FILL IN]) or refund per our returns policy.